Interim Resource Management

Stay ahead in performance and maintain continuity. Key roles should not be vacant.

RL Operational Excellence closes the gap during candidate searches, under-performance, and advancement of results in critical areas or roles. Maintain and advance your foothold of performance while you address resources.

Does Your Organization Have Gaps In:

  • Vacancy of key roles and/or sudden vacancy in leadership roles
  • Unacceptable results
  • Understaffed critical technical roles
  • Falling behind due to an influx of projects
  • Workload due to rapid growth
  • Covering workload due to a major change

RL Operational Excellence’s Interim Resource Management, you will:

  • Create breathing room during the search process
  • 20-50% Key KPI Improvement
  • Provide technical continuity and advance capabilities
  • Recover project timelines
  • Convert growth without jeopardizing existing business
  • Lead or support major change

Stay ahead in improvements. Continue sustainability of day-to-day operations by ensuring key roles are filled while your organization searches for the next key resource.

Operational Excellence consulting in the interim resource space should not be transactional. The relationship can be one that understands your organizations strategic intent and challenges at hand. RL Operational Excellence works with your organization to cut through generalities and provide specific and results oriented interim resources. Our proven approach closes gaps that other consulting firms promise.

RL Operational Excellence Interim Resource Management Outcomes:
  • 100% completion of specific projects
  • Substantial Return on Investment (Cost Savings vs. Consulting Spend) when the cost of failure is too high
  • Unlock additional 10% improvement from “fresh eyes”
  • Zero business disruption during searches, reducing the cost of hiring

Provide Relief without Disruption: Reduce the hidden costs of hiring or replacing resources and provide your organization with some space to find and make the right hire. Talent acquisition is a major cost and the interim resource will provide cover for the search to be completed with the right amount of thoroughness

Critical KPI Improvements: When key performance is slipping and the team needs a temporary. Developing talent in-house can be a good strategy, but not at the expense of today’s results. Experienced interim resources provide the hands-on results, while working alongside your talent to guide, coach and build capabilities.

Maintain Continuity and Accelerate Capability: Technical roles can take a long time to either develop or search for the right candidate. Plug and play or even shorten learning curves to maintain daily operations is important and can be filled by interim resources. This provides continuity when the cost of failing or slipping performance is too high. Find the right profile with experience quickly with interim resources while your organization executes its recruitment and talent acquisition strategy for technical roles.

Realize On-Time Projects: From continuous improvement, infrastructure, to anything in-between projects consume valuable resource time and most of the company’s spread the workload out among the existing resource base. This causes conflicting priorities and a lack of thoroughness which leads to project delays and cost. Allocate experience and a drive for action and results with an experienced interim solution.

Convert Growth: Establish realistic action plans to execute and deliver real growth opportunities. The business keeps running, daily and weekly tasks do not complete themselves. An interim resource can lead and support the additional workload until that work can be converted into standards and back into the existing employee population.

Execute Major Change Flawlessly: ERP or software implementation, Customer Centricity, major continuous improvement efforts, mergers and acquisitions are all examples of potentially beneficial and disruptive changes. The nature of these often require dedicated resources and our interim resource can fill the gap giving your organization the flexibility to eliminate that resource when the time is required.

The RL Operational Excellence Approach to Interim Resource Management

  • Requirements of the Business and Customer
  • Current State process, tools, capabilities
  • Identify macro themes
  • Detailed discussion on the strategy and timing 
  • Internal KPI’s gaps prioritized
  • Critical success factors
  • Quality, Operations, Supply Chain
  • Talent acquisition and development
  • Train, coach, and team development gaps
  • Clarity on scope
  • Job description and expectations aligned
  • Communication and mobilization plans
  • Track progress of the interim solution
  • KPI tracking both macro and department/line level
  • Weekly/Monthly report outs or check-ins
  • Skills matrix
  • Standard work
  • Process ownership and ownership transfer