{"id":497,"date":"2020-12-22T06:08:07","date_gmt":"2020-12-22T11:08:07","guid":{"rendered":"http:\/\/sw-themes.com\/porto_dummy\/?page_id=497"},"modified":"2023-07-09T22:34:48","modified_gmt":"2023-07-10T02:34:48","slug":"quality-management","status":"publish","type":"page","link":"https:\/\/rloperationalexcellence.com\/service-areas\/quality-management\/","title":{"rendered":"Quality Management System"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"497\" class=\"elementor elementor-497\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-92f58ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"92f58ab\" data-element_type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f7f33e\" data-id=\"1f7f33e\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-469a819 mb-4 pb-2 elementor-widget elementor-widget-heading\" data-id=\"469a819\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Reduce your Manufacturing price per unit.  Improve Cost of Non-Quality by 50+% and your administrative effectiveness by 20+%.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd486bc mb-4 elementor-widget elementor-widget-heading\" data-id=\"bd486bc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Improve quality results and repair customer relationships in any environment.  Protecting your base revenue and current customers should always be a priority.  Improve quality performance both externally and internally to give your organization the ultimate competitive advantage.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f39f7e mb-4 elementor-widget elementor-widget-heading\" data-id=\"0f39f7e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Does Your Organization Have Gaps In:\n<ul>\n<li>Customer claims trending in the wrong direction<\/li>\n<li>Escape points<\/li>\n<ul>\n<li>Customer complaints<\/li>\n<li>Product issues<\/li>\n<li>Defects found downstream<\/li>\n<\/ul>\n<li>PPM rate is too high or increasing over time<\/li>\n<li>Cost of Poor Quality is not acceptable<\/li>\n<li>Equipment breakdowns<\/li>\n<li>Cost control<\/li>\n<li>High staff turnover<\/li>\n<\/ul><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7afc59 mb-0 elementor-widget elementor-widget-heading\" data-id=\"f7afc59\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">RL Operational Excellence\u2019s Quality Management Offering, you will:\n<ul>\n<li>Significantly reduce Cost of Poor Quality<\/li>\n<li>Generate specific and systemic improvement plans<\/li>\n<li>Protect your customer and work upstream<\/li>\n<li>Identify and address critical to quality processes, machines, and tools<\/li>\n<li>Increase Organization Capabilities<\/li>\n<li>Re-establish customer trust<\/li>\n<\/ul><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-343cdb5 pb-2 mb-4 elementor-widget elementor-widget-heading\" data-id=\"343cdb5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><p>Deliver unprecedented quality, accelerate customer satisfaction and new growth.<\/p>\n<p>\nQuality Management consulting must be thorough yet accurate in identification of root issues.  Applying lean tools and thinking can simplify what otherwise may labeled as complicated problems.  80% of the issues are not overly complicated and require simple analysis and engagement from an organization\u2019s team.  RL Operational Excellence works with your team to conduct a Quality X-ray, establish a comprehensive plan and then mobilize your current resources alongside the RL Operational Excellence team.  Our proven approach closes gaps that other consulting firms promise.<\/p>\nRL Operational Excellence Quality Management Outcomes: \n<ul>\n<li>Reduced Manufacturing price per unit<\/li>\n<li>3-10:1 Return on Investment (Cost Savings vs. Consulting Spend)<\/li>\n<li>Improve Cost of Poor Quality by 50+%<\/li>\n<li>50+% PPM and Defect Reduction<\/li>\n<\/u><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e0da00a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0da00a\" data-element_type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2dfda3f\" data-id=\"2dfda3f\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bf92e0 elementor-widget elementor-widget-porto_info_box\" data-id=\"4bf92e0\" data-element_type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"Simple-Line-Icons-wrench\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\"><span style=\"caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: Poppins, sans-serif; font-size: 14px; letter-spacing: normal;\"><strong>Reduce Cost of Poor Quality:<\/strong> A cost that is not popular to plan for and can be eliminated.  Using both a top down and bottoms up approach can pinpoint exactly where the cost of poor quality comes from.  The result of addressing the cost of poor quality will impact both external and internal metrics.  Combining both data analysis and human intelligence accelerates identification of improvement plans.<\/span><\/h3><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9187e12 elementor-widget elementor-widget-porto_info_box\" data-id=\"9187e12\" data-element_type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"Simple-Line-Icons-wrench\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\"><span style=\"caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: Poppins, sans-serif; font-size: 14px; letter-spacing: normal;\"><strong>Drive Systemic Improvements:<\/strong> Quality issues can be \u201cone-offs\u201d or systemic.  Often there are signals the organization misses.  Single events may be grouped into categories and could reveal trends of issues that generate defects.  Approaching specific issues analytically and with a deep understanding of operations allows for a comprehensive analysis to identify true single events versus systemic issues.<\/span><\/h3><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46a7619 elementor-widget elementor-widget-porto_info_box\" data-id=\"46a7619\" data-element_type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"Simple-Line-Icons-wrench\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\"><span style=\"caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: Poppins, sans-serif; font-size: 14px; letter-spacing: normal;\"><strong>Protect the Customer:<\/strong> Firefighting is disruptive and reacting to quality issues puts undue stress on an organizations team.  Ensuring quality requirements are met or exceeded to the customer is the priority.  Freeing up time for the organization to eliminate the source of defects and escape points without having to attend to damaging customer claims.  Working from customer back to supplier and applying lean methodology accelerates customer results reduces risk.<\/span><\/h3><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b4a6a7 elementor-widget elementor-widget-porto_info_box\" data-id=\"3b4a6a7\" data-element_type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"Simple-Line-Icons-wrench\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\"><span style=\"caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: Poppins, sans-serif; font-size: 14px; letter-spacing: normal;\"><strong>Know Critical to Quality:<\/strong> Customer requirements, engineering drawings, control plans, and real life on the shop floor are all places that critical to quality information should exist, be known and is understood by an employee.  Converting critical information into actionable standards and improvements will accelerate the performance of the organization\u2019s quality system.<\/span><\/h3><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7cad42 elementor-widget elementor-widget-porto_info_box\" data-id=\"a7cad42\" data-element_type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"Simple-Line-Icons-wrench\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\"><span style=\"caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: Poppins, sans-serif; font-size: 14px; letter-spacing: normal;\"><strong>Increase Organizational Capabilities:<\/strong> Source of quality can be a complicated topics due to the many variables in any process.  Experience, partnered alongside an organization\u2019s team to educate and accelerate learning, and relationships that drive quality will drastically improve the capabilities of your team.<\/span><\/h3><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c4fa30 elementor-widget elementor-widget-porto_info_box\" data-id=\"9c4fa30\" data-element_type=\"widget\" data-widget_type=\"porto_info_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"porto-sicon-box style_1 default-icon\"><div class=\"porto-sicon-default\"><div class=\"porto-just-icon-wrapper porto-icon none\" style=\"\"><i class=\"Simple-Line-Icons-wrench\"><\/i><\/div><\/div><div class=\"porto-sicon-header\"><h3 class=\"porto-sicon-title\" style=\"\"><span style=\"caret-color: rgb(119, 119, 119); color: rgb(119, 119, 119); font-family: Poppins, sans-serif; font-size: 14px; letter-spacing: normal;\"><strong>Re-Establish Customer Trust:<\/strong> Customers pay for value.  Fading product and service quality deters customer base from maintaining a trusted relationship which then jeopardizes foundational or recurring revenue.  By understanding key customers, the requirements of the customers that your organization values most enables the team to pinpoint where and how trust was broken in order to get it back on the path to recovery.<\/span><\/h3><\/div> <!-- header --><\/div><!-- porto-sicon-box -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a8ea09e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a8ea09e\" data-element_type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3905b04\" data-id=\"3905b04\" data-element_type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-14c26cf elementor-widget elementor-widget-porto_faqs\" data-id=\"14c26cf\" data-element_type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"porto-faqs porto-faqs5pru wpb_content_element \"><h4 class=\"wpb_heading \">The RL Operational Excellence Approach to Quality Management<\/h4>\r\n\t<div class=\"page-faqs clearfix m-t-lg\" id=\"porto_faqs_oxne\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\r\n<div class=\"faq quality-management post-4334 type-faq status-publish hentry faq_cat-quality-management\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>On-site Review<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">On-site Review<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/rloperationalexcellence.com\/author\/brian\/\" title=\"Posts by Brian\" rel=\"author\">Brian<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2023-07-09T21:55:16-04:00<\/span>\n<ul>\n<li>Requirements of the Business and Customer<\/li>\n\n\n\n<li>Evaluate key hi-level data<\/li>\n\n\n\n<li>Current State process, tools, capabilities<\/li>\n\n\n\n<li>Identify macro themes<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq quality-management post-4333 type-faq status-publish hentry faq_cat-quality-management\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Generate Gap Analysis (Quality X-ray)<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Generate Gap Analysis (Quality X-ray)<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/rloperationalexcellence.com\/author\/brian\/\" title=\"Posts by Brian\" rel=\"author\">Brian<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2023-07-09T21:54:40-04:00<\/span>\n<ul>\n<li>Detailed requirements&nbsp;<\/li>\n\n\n\n<li>Internal KPI\u2019s gaps prioritized<\/li>\n\n\n\n<li>Value Stream \/ Process Mapping<\/li>\n\n\n\n<li>Waste identification<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq quality-management post-4332 type-faq status-publish hentry faq_cat-quality-management\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Create and Execute a Comprehensive Plan<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Create and Execute a Comprehensive Plan<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/rloperationalexcellence.com\/author\/brian\/\" title=\"Posts by Brian\" rel=\"author\">Brian<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2023-07-09T21:54:00-04:00<\/span>\n<ul>\n<li>Quality, Operations, Supply Chain<\/li>\n\n\n\n<li>Talent acquisition and development<\/li>\n\n\n\n<li>Train, coach, execute and develop teams<\/li>\n\n\n\n<li>Weekly executive report out<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq quality-management post-4331 type-faq status-publish hentry faq_cat-quality-management\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Re-Evaluate<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Re-Evaluate<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/rloperationalexcellence.com\/author\/brian\/\" title=\"Posts by Brian\" rel=\"author\">Brian<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2023-07-09T21:53:27-04:00<\/span>\n<ul>\n<li>Check implementation results<\/li>\n\n\n\n<li>Process improvement adherence<\/li>\n\n\n\n<li>Adjust and update comprehensive plan<\/li>\n\n\n\n<li>Current performance requirements and timing for execution<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq quality-management post-4330 type-faq status-publish hentry faq_cat-quality-management\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Monitor Process<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Monitor Process<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/rloperationalexcellence.com\/author\/brian\/\" title=\"Posts by Brian\" rel=\"author\">Brian<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2023-07-09T21:52:37-04:00<\/span>\n<ul>\n<li>Track progress of processes impacted<\/li>\n\n\n\n<li>KPI tracking both macro and department\/line level<\/li>\n\n\n\n<li>Income Statement monitoring<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq quality-management post-4329 type-faq status-publish hentry faq_cat-quality-management\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Sustainability Plan<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Sustainability Plan<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/rloperationalexcellence.com\/author\/brian\/\" title=\"Posts by Brian\" rel=\"author\">Brian<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2023-07-09T21:52:00-04:00<\/span>\n<ul>\n<li>Skills matrix<\/li>\n\n\n\n<li>KPI continuous improvement<\/li>\n\n\n\n<li>Process ownership and ownership transfer \/ embedded<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reduce your Manufacturing price per unit. Improve Cost of Non-Quality by 50+% and your administrative effectiveness by 20+%. Improve quality results and repair customer relationships in any environment. Protecting your base revenue and current customers should always be a priority. Improve quality performance both externally and internally to give your organization the ultimate competitive advantage. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":13,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/rloperationalexcellence.com\/wp-json\/wp\/v2\/pages\/497"}],"collection":[{"href":"https:\/\/rloperationalexcellence.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rloperationalexcellence.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rloperationalexcellence.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rloperationalexcellence.com\/wp-json\/wp\/v2\/comments?post=497"}],"version-history":[{"count":26,"href":"https:\/\/rloperationalexcellence.com\/wp-json\/wp\/v2\/pages\/497\/revisions"}],"predecessor-version":[{"id":4364,"href":"https:\/\/rloperationalexcellence.com\/wp-json\/wp\/v2\/pages\/497\/revisions\/4364"}],"up":[{"embeddable":true,"href":"https:\/\/rloperationalexcellence.com\/wp-json\/wp\/v2\/pages\/13"}],"wp:attachment":[{"href":"https:\/\/rloperationalexcellence.com\/wp-json\/wp\/v2\/media?parent=497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}